Terms and Conditions
Prices are not negotiable
Decorated cakes may include non-edible decorations or components, such as flowers, toppers, cake dowels or skewers . Please make sure that these are removed before serving the cake. All fondant printed or painted decorations are edible, but it is advised to remove these items before serving the cake
You may cancel a celebration cake order at any time provided the cancellation is made by the person who placed the order, or another person authorised to act on their behalf, and is communicated to us in writing. As this incurs administrative costs, lost business and impacts on our commitment to other customers, we will apply cancellation charges as follows:
Days before delivery/collection date Cancellation charge (percentage of total price)
14 days no charge
7 days 25 %
less than 7 days 50 %
less than 3 days 100 %
For wedding cakes :
20 – 30 days 50 %
14 days 70 %
7 days 100 %
Frequent asked questions
The cake I want isn’t on your website, what can I do?No problem! Contact Monroyal cakes via our contact form and we will be delighted to provide a quote for a bespoke creation. All of our cakes are made to order and it is almost certain that no two cakes are the same , colour scheme and decoration are unique to you. If you have a picture or sketch of the cake you would like, you can email it to us at: firstname.lastname@example.org
How long do I need to order in advance?Our beautiful cakes are hand-crafted. Many can be made within a week, however, our most intricate designs can take up to 14 days . Many of our cakes (including quick cakes) can usually be available within one week, although the most detailed, impressive designs can take a minimum of 2 weeks to create.
Please allow plenty of time to order your celebration cake. We offer all the cakes showcased on our website, however, we can also tailor a bespoke cake design for you and your special occasion.
Contact us to arrange a free consultation to discuss your entirely personalised creation.
How long do your cakes last?
The chocolate, vanilla cake, red velvet and carrot cakes should last 5 days if they are stored at room temperature in a cool place or 7 days if stored inside the refrigerator. Once cut the cake should be kept airtight to retain the freshness.
ALLERGY ADVICE What about allergy information? All our cakes are baked and decorated in an environment where nuts are present. Unless specified otherwise cakes may contain NUTS, MILK, EGGS, WHEAT, SOYA, GLUTEN.